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Privacy Policy

   ivacy Policy

Neuron Learning Limited, (“NL”) Online Privacy Policy (Last Updated September 30, 2020)

 

Neuron Learning Ltd. (“NL”) is an English company, Registered Number 08447056..

NL has established this Privacy Policy to explain how it protects and manages the personal information that it collects from you (the customer) online. 

Consent for Collection, Use and Disclosure
By visiting and browsing NL websites (neuronlearning.com, neuronenglish.com) and/or by registering for NL products and services, you consent to the terms of and the practices disclosed within this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use NL sites.
NL may occasionally update this Privacy Policy and will post the changes at this or another location specified here. Any inquiries regarding this Privacy Policy should be directed to admin@neuronlearning.com
At any time a customer may object to the processing of or may withdraw his or her consent for collection, use and disclosure of the “Data” (personal information and personally identifiable related website-visit data) collected from that customer. Please note that if you do, NL may suspend its provision of products and services to you. When you unsubscribe, if you fall within the guarantee period for any NL product and you request a refund, the guarantee will be honored.
To object to collection or processing of your Data, you need to contact NL in writing, either at the address disclosed near the end of this Policy document or via email to admin@neuronlearning.com.

  1. Accountability
    NL collects, at the time of your registration and your sign-on to its website and through third parties, certain Data (information that personally identifies you) that may include but is not limited to your name, email address, home or work address, telephone number, financial/credit card details, and information about your computer hardware and software (e.g., IP address, operating system, browser type, your login information, URLs you access on our site, access times, and referring website addresses).
    Unless otherwise specified, all Data requested by or collected by NL is necessary for the provision of services to customers and users of NL’s websites. Any use of Cookies (see “Cookies Policy”) by NL’s websites is connected with the provision of services required by users and customers.
    NL has implemented this Privacy Policy to protect Data received from its customers and to respond to any inquiries. The Privacy Policy also provides that NL will use appropriate contractual means to establish a comparable level of protection for Data which is sent for processing by third parties on NL’s behalf.

  2. Third-party Vendors
    We use Google tracking and advertising products to provide and improve our advertising, including: Remarketing with Google Analytics, Google Display Network Impression Reporting, and Google Analytics Demographics & Interest Reporting.
    Google uses Cookies to display NL ads based on our visitors’ past visits to the NL website, other websites and their activity on google.com.
    You may opt out of Google’s use of Cookies by visiting the Google advertising opt-out page.
    We also use a variety of other third-party service providers for administration, marketing, legal service, technical services, mail carriers, web hosting, communications with customers/users, and social media. Tasks performed by these third-party providers include:
    1. tracking the performance of our websites and products;
    2. remarketing to website visitors and customers;
    3. tracking to measure performance of advertising and emails;
    4. saving and managing email opt-ins and customer information;
    5. shopping carts and order forms;
    6. surveying customer opinions;
    7. scheduling consultations and phone calls;
    8. signing legal documents digitally;
    9. sending email reminders for webinars and coaching sessions;
    10. conducting and managing live webinars;
    11. sending text message reminders to customers;
    12. providing helpdesk and customer service FAQ documentation; and
    13. hosting videos on our website.
  3. The name of any such third-party provider which we are using for any of these tasks at any given time may be obtained by requesting it through the contact information provided at the end of this Privacy Policy document.

     

  4. Purposes for Collecting Personal Data
    NL collects and uses Data for the following Identified Purposes:
    1. to understand customer needs regarding NL’s services;
    2. to fulfill your requests for products, services or information;
    3. to communicate with customers and site visitors, when necessary, and to inform customers of upgrades, as well as of other products and services available from NL, its affiliates and third parties;
    4. to allow customers to access limited-entry areas of NL’s site;
    5. to personalize some of our services and products for you and to deliver targeted advertisements and offers from NL and third parties;
    6. to bill accounts and maintain payment records;
    7. to comply with any applicable law, regulation, legal process or government request;
    8. to respond to a legitimate claim, or to address our reasonable belief, that you are violating the rights of any third party or any of the agreements or policies that govern your use of the NL site or any NL product or service;
    9. to protect the services, products or rights of NL, including but not limited to the security or integrity of the NL site;
    10. to identify and resolve technical problems concerning NL’s site, products and services;
    11. to manage feedback, and to respond to and process complaints about products or services;
    12. to advise you of changes to our products and services;
    13. to enable us to ensure our websites’ content is delivered in the most effective and efficient way for you and your device;
    14. to troubleshoot our websites, analyze data, do customer profiling, testing, research, page and message optimization, and process for statistical and internal survey purposes;
    15. to improve the interactive features of our websites;
    16. to help keep our websites secure and safe; and
    17. to measure and analyze the effectiveness and relevance of our advertising.

       

  5. Other Parties
    If we hire other companies to provide some products or services on our behalf, then we will provide those companies only the Data they need for the Identified Purposes, and we will limit their rights to use and further disclose your Data as appropriate in the course of their work for us.

     

  6. Selling and Sharing Information. We do not share, sell, lend or lease any of the information that uniquely identify a subscriber (such as email addresses or personal details) with anyone except to the extent it is necessary to process transactions or provide services that you have requested.

     

  7. we hire other companies to provide some products or services on our behalf, then we will provide those companies only the Data they need for the Identified Purposes, and we will limit their rights to use and further disclose your Data as appropriate in the course of their work for us.

     

     

  8. Limiting the Collection of Personal Data
    NL limits its collection of Data to only that information which is necessary for the Identified Purposes. NL does not direct its site to, nor does it knowingly collect any Data from children under the age of thirteen.
    When you visit the NL website, a Cookie may be placed on your computer or the Cookie may be read if you have visited the NL site previously. NL uses Cookies to allow NL to determine which products and services you have already purchased so that NL does not provide redundant information to you and, if you are a NL affiliate, to track NL sales made to customers referred by you so that you can receive compensation under our affiliate program.
    If you choose not to have your browser accept Cookies from the NL website, you may not be able to view all the text on the screens, or to experience a personalized visit, or to subscribe to certain service and product offerings on the NL site.

     

  9. A Special Note About MyScilearn

    This privacy policy (this “Privacy Policy”) tells you about the information that Scientific Learning Corporation (the “Company,” “we” or “our”) collects in connection with the operation of its learning platform website myscilearn.com (the “Site”), how the information is used and how you can access and correct certain information that we may collect. For the purposes of this Privacy Policy, “you” and “user” means an employee of a Local Education Agency (which we refer to as a “school” in this Privacy Policy), a service provider, a child who uses a Site, or the parent or guardian of a child who uses a Site, in each case who is accessing the Site through a particular username and password. Accounts for children may be created by their teachers or another entity or affiliate of the school or by a service provider working with a child (an “Authorized Person”). See the full policy here

     

  10. Children are not eligible to use our services unsupervised and we ask that children (under the age of 18) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with permission and guidance from your parents or guardians.
     

  11. Acquisition or Changes in Ownership

  12. In the event that the web site (or a substantial portion of its assets) is acquired, your information would be considered part of those assets, and may be part of those assets that are transferred.

     

  13. Disclosure, Processing and Retention
    NL does not sell or rent your Data to anyone else. NL will disclose your Data only as follows:
    1. to someone you have designated to act as your agent, for one or more of the Identified Purposes (listed in Section 4, above);
    2. a very limited amount, and in very few cases, to NL’s employees, independent contractors, subsidiaries, affiliates, consultants, business associates, service providers, suppliers and agents, acting on NL’s behalf for any of the Identified Purposes;
    3. as necessary if NL has reason to believe that disclosure is required in order to identify, contact or bring legal action against someone who may be causing injury to or interference (either intentionally or unintentionally) with NL’s rights or property, other users of NL’s website, products or services, or anyone else that could be harmed by such activities; and
    4. to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.
  14. In addition, as we continue to develop our business, we or our affiliates may sell or buy other businesses or entities, or we may merge with another company. In such transactions, Data may be one of the transferred business assets. Also, in the event that NL or substantially all of its assets are acquired, your Data may be one of the transferred assets.
    Your information may be stored and processed in the United Kingdom and the United States, or in any other country in which NL or its affiliates, subsidiaries or agents maintain facilities. By using this website, you consent to any such transfer of information outside of your country. The information we collect from you is processed by staff who may engage in the processing of your payment details. By submitting your Data to NL, you agree to the transfer, storing and processing of your information.
    After your account becomes inactive (that is, if you request to be removed from our database), NL will keep your personally identifiable Data in its archives, unless you request that NL delete all data in your account. NL will comply with this request, except to retain whatever personally identifiable Data is legally necessary for compliance with applicable law in the United States. Whatever information remains in our archives will then be used only as necessary for tax reasons or to prove NL’s compliance with any applicable law.

     

     

  15. Accuracy of Personal Data
    NL will use reasonable efforts to keep customer Data accurate for the Identified Purposes, and for minimizing the possibility of making inappropriate customer decisions based on such information. Customers are responsible for informing NL about changes to their Data. NL will use new or updated Data it receives from customers to update its own records.

     

     

  16. Security Safeguards
    NL takes all reasonably necessary steps to ensure that your Data is treated securely and in accordance with applicable law and this Privacy Policy. All Data which you provide to NL is stored on secure servers. Any financial transactions are carried out on secure sites.
    However, the transfer of information via the internet is not completely secure, and we cannot guarantee the security of your Data as it is transmitted to our websites. Therefore any transaction is made at your own risk.
    We ask that you keep confidential any passwords that admit you to certain parts of our websites, not sharing those passwords with anyone.

     

     

  17. Access to Personal Data
    Customers may check their Data to verify, update or correct it, and to have any obsolete information removed. You can also ask to review any of your personally identifiable Data that we have retained, how we have used it, and to whom we have disclosed it at any time by contacting NL as indicated below.
    Subject to certain exceptions prescribed by law, and provided we can authenticate your identity, you will be given reasonable access to your personally identifiable Data and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate.
    You may also ask NL to change your preferences regarding how we use or disclose your information, or let NL know that you do not wish to receive any further communication from us.
    NL will afford you a reasonable opportunity to review the Data in your file, if you so request by writing to:
    Unit 1, Granard Business Centre, Bunns Lane, Mill Hill, London United Kingdom NW7 2DZ 
    Or admin@neuronlearning.com

    If NL is not able to provide access to some aspect of a customer’s personally identifiable Data, it will provide reasons for denying access, such as that by doing so would likely reveal personal information about a third party, or that it is confidential commercial information or lawyer/client privileged communications, or that the information relates to a breach of an agreement or a contravention of law, or that its disclosure could reasonably be expected to threaten the life or security of another individual.

    Customers have the right to request that their personally identifiable Data be removed from NL’s database or that inaccurate or incomplete information be amended as appropriate, by contacting NL at the end of the Privacy Policy document. NL will promptly take action on customer’s request.

    Customers may also use the same means of contact to report to NL any violation of statute or regulation governing the operation of websites which has affected customers.

     

  18. Policies of Partners and Affiliates
    NL’s websites may contain links to and from partner or affiliate websites. Please note that these websites have their own privacy and cookies policies. We do not accept any responsibility or liability for these websites or their policies.

NL reserves the right to make changes to this Policy at any time by giving notice on this page (or at another location specified here) of any such changes or revisions. NL strongly recommends checking this page often, referring to the date of the last update listed at the top.

 

For any additional information about this Privacy Policy or to make any requests about your personally identifiable Data, please contact NL by writing to us at Unit 1, Granard Business Centre, Bunns Lane, Mill Hill, London United Kingdom NW7 2DZ
Or email us at  admin@neuronlearning.com

Cookies Policy

Neuron Learning Limited, (“NL”) Cookies Policy (Last Updated October 20, 2020)

 

Neuron Learning Ltd. (“NL”) is an English company, Registered Number 08447056.

Our websites use cookies, web beacons, tracking pixels and other tracking technologies to distinguish the users of our website from each other. This helps us to deliver a good website experience when you browse our content and enables us to improve our content and delivery.

NOTE: the policies described on this page and on the Privacy Policy page for this website also apply to:

  1. All of the tracking methodologies described above; and
  2. any other media form, media channel, mobile website or mobile application related to or connected with this website.

Cookie Defined

A “Cookie” is a small file containing an alphanumeric identifier sent by a web server to a web browser and stored on your local computer. The alphanumeric identifier is then sent back to the server each time the browser requests a new page from the server, assisting us in providing our services and content to you.

By using our websites and agreeing to our Terms and Conditions and to the Privacy Policy and this Cookie Policy, you agree to our use of Cookies in compliance with the terms set out in this policy.

Types of Cookies

A Cookie can be either a “Persistent Cookie” or a “Session Cookie.”

A Persistent Cookie is stored by a web browser and remains valid until its set expiration date (unless deleted first before that date). A Session Cookie expires and is deleted at the end of the user’s session on the website when the browser is closed.

PSMA uses both Persistent Cookies and Session Cookies on our websites.

Use of Cookies

Typically Cookies do not contain any information that identifies a person. However, “Data” (personal information stored about you by us) may be linked to the information stored in and obtained from Cookies. Our websites use Cookies to save your session and to carry out other activities that are necessary for the operation of our websites, such as distribution of traffic or to provide a personalized experience when you log into one of our membership or password-protected sites. We also use Cookies to save browsing preferences, to optimize and enhance your browsing experience, and for the management of our own statistics.

The Cookies we use recognize a device when a user or customer visits one of our websites and tracks that person as they navigate the website, enabling them to use features such as a shopping cart, for example. Tracking by Cookies also helps us to improve the websites, making them more user-friendly and showing us what content is drawing more attention. Cookies help us to administrate and manage our websites, helping us to prevent fraud and improve website security and validate authenticated users’ sessions.

We do use Cookies in our remarketing and to inform users, optimize their experience and target our advertising via third-party Cookies.

Use of Cookies by Third Parties

Our websites use third-party Cookies. A description of the types of activities that third-parties engage in on our websites is included in our Privacy Policy. Most browsers can be set to block 3rd party cookies.

Some of the services provided to us by third parties may make use of Cookies to collect statistics in an aggregate form that does not reveal individual identities. These Cookies may not require your consent to operate, and they may at times be used without the knowledge of PSMA. If you are concerned about this and would like to know who our third-party service providers are, you may request a list of company names from us at the following address: Unit 1, Granard Business Centre, Bunns Lane, Mill Hill, London, United Kingdom, NW7 2DZ.
Or admin@neuronlearning.com

 

Blocking Cookie Use

Most browsers allow you to refuse to accept Cookies. However, if you block all Cookies, you will not be able to use our websites. This would be true of many other websites as well.

It is possible for you to delete the Cookies stored on your computer. This, however, will result in a less than optimized experience for you on our websites, as well as many other websites. You may not be able to use the features and functions of our websites.

With regard to Cookies installed by third parties, users can manage their preferences and withdrawal of their consent by clicking an opt-out link if provided, or by contacting the third party directly. Installation of third-party Cookies and other tracking systems through the services provided within our websites cannot be technically controlled by PSMA.

More Information

If you need more information about the use of Cookies on our websites, you may contact us at: Unit 1, Granard Business Centre, Bunns Lane, Mill Hill, London United Kingdom NW7 2DZ
Or admin@neuronlearning.com