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HOW WILL MY CHILD BENEFIT FROM USING THE NEURON LEARNING PROGRAMMES?

What is my child’s Learning Time-Line?

Your child’s Learning Time-Line starts with receptive language followed by expressive language, reading, reading comprehension and writing.

What benefits can I expect my child to gain from working on Fast ForWord?

By working on the Fast ForWord and Reading Assistant programs your child will improve their cognitive skills using a neuroscience proven programme. Skills such as

  1. Improved Memory, Attention, Processing and Sequencing.
  2. Improved Listening skills
  3. Improved Speech
  4. Improved Reading i.e. decoding and comprehension
  5. Improved Writing i.e. sentence structure, vocabulary, spelling, grammar and punctuation.

The results endure.

How will Fast ForWord help my child become a better learner?

Fast ForWord will strengthen your child’s memory, attention, processing accuracy and speed and sequencing, All key skills your child needs to excel in learning.

Does Fast ForWord address my child’s issues in their Speech and Language assessment?

Here are some issues highlighted in Speech and Language assessments that improve after your child works on the programme:

  • Language
  • Sounds and words and pronunciation
  • Word finding
  • Complex sentences
  • Auditory Processing
  • Attention in both a quiet and noisy environments
  • Listening
  • Auditory memory
  • Formulating Sentences
  • Sentence Structure
  • Understanding Spoken Paragraphs
  • Number repetitions
  • Number repetitions backwards
What age children is Fast ForWord suitable for?

We provide Fast ForWord for children aged 6 years and upwards. There are separate modules for primary school children (6 to 11 years old) and secondary (12 years plus).

What long will my child be on the programme for?

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My child does not speak English as a first language. Will Fast ForWord help my child with their native language?

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My child does not speak English as a first language. Will Fast ForWord help my child learn English?

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How can Reading Assistant Plus help my child

Reading Assistant is the perfect complement to Fast ForWord.

There are 3 steps to this program.

  1. Your child listens to a model reader.
  2. They read out loud and are recorded and corrected in their reading.
  3. They learn comprehension strategies such as; rationalisation, logic, deduction,  theme, visualization, cause and effect etc.

Reading Assistant Plus will improve their vocabulary and comprehension. Participants also increase their fluency (which is the bridge between decoding and comprehension)

Also, they practice and improve their pronunciation

For more information on Reading Assistant please see our website Click Here 

GETTING STARTED ON THE PROGRAMME

Is there a test to determine the correct level for my child to start on the programme?

Yes we have a Pearson test built into our software

How much time does my child need to work on the programme.

Your child works on the Fast ForWord program for 30 minutes a day 5 days a week (No less than 3 times a week).  This can be done at school and/or at home.  Parents need to support their children actively.

How will my child progress through the programmes?

​Your child works on two foundation modules which are followed by reading modules followed by Reading Assistant Plus.  We expect most children to complete two modules in three months. The program adapts to the student therefore everyone will progress at his or her own speed

The foundation modules focus on strengthening the cognitive skills of Memory, Attention, Processing and Sequencing (MAPS).

Your child up to and including 5th Grade (Year 6) will start on Foundations I  followed by Foundations II.

Your child in 6th Grade (Year 7) and above will start on Elements I followed by Elements II.

Later the reading modules focus on reading, reading comprehension, vocabulary, spelling, grammar and punctuation.

Reading Assistant Plus focuses on vocabulary acquisition, fluency, and comprehension.

How do I know how my child is progressing?

We provide you with weekly Progress Tracker reports to allow you to monitor your child’s progress. These monitor attendance, participation, progress, mastery of skills, specific errors, and other measures.

We also are available on email, Zoom, and phone to answer your specific questions.

Also, we can provide you with a before and after tests to determine the gains your child has made in their language and reading skills.

How does my child take the Reading Progress Indicator (RPI) test?

The RPI Tests can be set up for your child.  

The first time that they log on it will be presented to them for completion. 

  1. Please ensure that they try their best and they take their time.
  2. If possible please supervise your child one to one from the beginning to the end of the test.
  3. Ask your child to read the test aloud.
  4. Do not help them in any way.  Once the test starts do not speak to your child unless they are rushing and not really trying.
  5. Do not repeat or read the instructions as they are part of the test.
  6. If your child does not have enough time to complete the test during the class period please exit the test and return later or another day.
  7. It usually takes about 45 minutes however it is not timed so if it takes longer or much longer that is okay.

If a student finishes the test in 10 or 15 minutes he hasn’t really tried.

YOU CAN COUNT ON OUR SUPPORT TO MAKE SURE YOUR CHILD GETS THE BEST FROM FAST FORWORD

How do I contact Joyce and the Neuron Learning Support Team

The quickest way to reach is to send an email to: admin@neuronlearning.com

We aim to reply to all questions within one business day.

Joyce and her team answer every question they receive by email, 

We’ll often get back to you on the same day (and sometimes within an hour)!

It may feel like phone would be quicker, but here’s why we prefer email...

  • We can thoroughly research your issue and get back to you with a more complete answer… AND you can refer to it again if you need to.
  • It helps our customer service team figure out “Frequently Asked Questions” and ultimately helps us improve things as we see certain patterns happening.
  • We have several team members monitoring the help desk and can respond more quickly than we can via phone.
  • And the best part? No phone tag!

However, there’s still an option for you if you prefer speaking on the phone. Just call United Kingdom 0208 12345 58 International + 353 21 234 0203, Ireland 021 21 2340203  and leave a message with your name, contact number, email address, and question.

Just a note: we have a lot fewer people available to monitor the phones, so you may experience a bit of a delay in response if you prefer phone to email.

How can I ask Joyce a question?

Joyce and her team answer every question they receive by email.

Will Joyce speak to my child about the programme?

Joyce and her team liaise directly with parents and provide full support. She does not communicate directly with your child. This ensures all communications are clear and that you as the parent are fully informed of your child’s progress on the programme., 

Can I hire Joyce to tutor my child directly?

Sorry, Joyce does not tutor students directly either on-line or in-person.

TERMS AND CONDITIONS

Why can I no longer access my programme modules?

As a Neuron Learning client, you have access to our programmes for the duration that you paid for.  After that, you’ll no longer be able to access the programmes. If you’d like to renew for another time period, please email us at admin@neuronlearning.com

What is the refund timeframe and how do I request a refund?

Neuron Learning has a 14-day money-back guarantee. This gives you a chance to get a feel for the programmes, our support and you and your family’s ability to follow the programme.

If it turns out that it doesn’t suit your needs or time frame, just get in touch with us via email admin@neuronlearning.com  **before those 14 days are up** and we will get your refund underway with no hard feelings.

Those 14 days start from your first day using the programmes (not the initial assessment)

Once those 14 days have passed, we lock accounts and no additional account changes will be made. No exceptions.

Do you offer discounts for more than one child on the programme?

Yes. We offer 20% off the total price for children in the same family who start at the same time.

Do you offer discounts if my child needs more than six months on the programme?

Yes. Typically children need six months or less on the programme to reach their reading goals. if your child needs more than six months on the programme we offer 50% off the price for your child 

Can my child take a break during the programme?

Yes. We allow breaks for holidays for periods of two weeks or more. Just tell us in advance and we will put the programme on hold for your child until they return

Do I have lifetime access to the resources?

Great question! The programme is designed to be progressive. Each participant moves through the programme according to their individual needs.

You’ll have access to your version of the programme for the duration that you paid for.

And that way if you have it to refer to down the road. What might not be applicable now, might be just the piece later on.

Am I able to access all the modules at the same time so that we can go at our own pace?

To support clients who want more control over their experience, we have our Accelerated Path. This lets you get access to the next module in the sequence as soon as you complete the module you’re on (and pass the associated quiz). To learn more, visit the Learning Schedule page.

Can you guarantee that this will work?

As Joyce has mentioned, she cannot guarantee results because everyone is different and everyone brings a different set of skills and participation to their use of the programme. Neuron Learning does have a 14-day money-back guarantee to give you a chance to get a feel for the content, Joyce and our method.

Can I share my log-in and resources?

Goodness No! All Program licenses and Neuron Learning subscriptions are for one participant only. This will be strictly enforced and IP addresses will be monitored.

Each participant has their own unique pathway through the programme. Their personal data is used to adjust the programme according to that person’s individual needs and progress. This allows a more effective and efficient learning process. 

Sharing the programmes will invalidate this completely and the teacher’s analysis and the programme’s artificial intelligence will be rendered useless.

 

All information provided by Neuron Learning is copyrighted and cannot be shared, reproduced or sold without written permission.

TECHNICAL REQUIREMENTS

My child cannot see their school when they try to sign-in on www.myscilearn.com/learner

Your child’s school is “Neuron Learning Main Site”

 

What are the technical requirement for my child to use Fast ForWord

Students work on-line

What device can my child use to access Fast ForWord?

Fast ForWord can be accessed on an iPad, Laptop or PC or Apple personal computer.

The programmes cannot be used on the Android operating system.

What headphones does my child need for Fast ForWord and Reading Assistant?

Students must wear headphones while working on Fast ForWord.

Parents need a second set so they can hear also when sitting with individuals while doing interventions. 

You use an adapter to plug the two sets of headphones into the computer.

Reading Assistant requires different headphones. These must have a microphone for recording.

What speed Internet do we need for Fast ForWord?

Students must wear headphones while working on Fast ForWord.

Parents need a second set so they can hear also when sitting with individuals while doing interventions. 

You use an adapter to plug the two sets of headphones into the computer.

Reading Assistant requires different headphones. These must have a microphone for recording.

What are the technical requirements for my child to use Fast ForWord

Students work on-line 

They must wear headphones while working on Fast ForWord Teachers tutors need a second set so they can hear also when sitting with individuals while doing interventions. You use an adapter to plug the two sets of headphones into the computer.

Do you have a minimum period for the programme?

Yes, the minimum initial sign-up period 3 months. We know that it takes time to make the changes for a child to catch-up in their reading and learning.